Services · Managed IT Support

Your IT department, for one flat monthly fee.

Help for your team when something breaks, plus the routine work that keeps it from breaking: updates, joiners and leavers, licences and regular check-ins.

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What we do

What’s included

Help for your team

Support by email, phone and remote session for everyday problems, from sign-in issues to printers.

Joiners & leavers

Accounts, licences, laptops and access set up on day one and removed on the last day.

Device care

Updates, security settings and inventory for every laptop and phone, managed centrally.

Monthly health check

A short review of sign-in alerts, backups, licences and anything that needs attention.

Vendor coordination

We deal with your internet provider, software vendors and Microsoft or Google support, so you don’t have to.

On-site when needed

Visits in the Chicago area for new office setups, hardware and anything that needs hands on.

A good fit if

Is this for you?

You have roughly 5 to 50 people and no one dedicated to IT
You want predictable costs instead of hourly surprises
You’d like one partner who already knows your setup
You want to stop doing IT on the side yourself

What you get

At the end of it

A flat monthly fee, agreed in writing
No long-term contract
Documented setup, so knowledge isn’t stuck in one person’s head
Regular check-ins on security and costs

FAQ

Common questions

What does the flat monthly fee include?

Help for your team by email, phone and remote session, setting up and removing people when they join or leave, device updates and security, a monthly health check, dealing with your vendors and on-site visits in the Chicago area when needed. Larger projects are quoted separately at a fixed price.

Is there a long-term contract?

No. Managed support is month to month, with the fee and what it covers agreed in writing.

How does my team get help?

By email, phone or a remote session. You talk to the person doing the work, not a ticket queue.

Who is managed IT support right for?

Offices of roughly 5 to 50 people with no one dedicated to IT, who want predictable costs and one partner who already knows their setup.

Find out where your IT stands, in 30 minutes.

A free call with an IT specialist: what’s working, what’s at risk and what we’d fix first. No obligation.